FAQ

At Gueule de Joie, we categorise drinks by taste, occasion, profile or pairing. No aisles, just reasons! Our collections are an excellent way to find the drink you need. Search filters are available to refine your selection according to your tastes. Joy, our assistant, is also on hand to answer all your questions. You can also write to us or call us. Plenty of solutions for a tailored experience.

According to the legal framework, any drink containing no more than 1.2 degrees of alcohol is considered alcohol-free. At Gueule de Joie, we favour beers, wines and spirits between 0 and 0.5%, with no harmful effects for anyone, except pregnant women, to whom we recommend the complete absence of alcohol as a precautionary measure.

We select alcohol-free drinks that are healthy and low in calories. And because the challenge is to limit the development of sugars in order to limit the development of alcohol, we guarantee a selection that is on average three times lower in sugar than alcoholic drinks or traditional juices and soft drinks. Expect between 2 and 4 grams of sugar per 100ml depending on the category, without ever compromising on taste or pleasure.

Our drinks are made by producers who prioritise the quality of their raw materials. Dealcoholisation, controlled fermentation, cold distillation, maceration or infusion: precise techniques, without excess sugars or artificial additives, with a minimum of inputs. Just the taste, the real thing.

At Gueule de Joie, we select our drinks the way you would choose a great moment: with taste, high standards and a great deal of pleasure. Our tasting panel looks for emotion, surprise and character… In short, alcohol-free drinks that lack nothing (least of all flair) to satisfy every desire for moderation, without concession!

Yes, you can consume our drinks during pregnancy, provided they are at 0.0% alcohol. At Gueule de Joie, we offer a wide selection of completely alcohol-free drinks, suitable for pregnant women. Always check the label or product page to confirm the exact percentage.

Does an alcohol-free wine contain added sugar?

Our alcohol-free wines are dealcoholised using gentle physical processes (evaporation, filtration, vacuum distillation) with no addition of chemical products. These techniques preserve the aromas, tannins and structure of the wine. Where flavouring is necessary, only natural aromas derived from grapes or must are used. The result? A genuine wine experience… Without the intoxication.

An alcohol-free wine generally contains less sugar than grape juice and is far less calorific than regular wine. A small amount of sugar may be added (must or sucrose) to round out the taste, but most of our wines contain less than 4 g/100 ml. All information is available on our product pages.

An alcohol-free wine generally contains less than 0.5% alcohol, like kombucha. It is safe for your health and compatible with a moderation approach. To reach 0.0%, some winemakers compensate for the aromas lost during dealcoholisation with must or natural vine extracts. The result: a genuine tasting experience, with no compromise on taste.

Alcohol-free wines are for those with a curious spirit and an open palate. If you enjoy exploring and rediscovering the taste of the vine in a different way, without the effects of alcohol, you will find a true sensory adventure in our "De la vigne au verre" collection. Each bottle invites you to savour the fruit (not the sugar), the terroir and the moment… Without compromise, as long as you do not compare.

Yes, you can consume our drinks during pregnancy, provided they are at 0.0% alcohol. At Gueule de Joie, we offer a wide selection of completely alcohol-free drinks, suitable for pregnant women. Always check the label or product page to confirm the exact percentage.

Our beers are sold in packs of 6, as tradition dictates (we are talking about a half-dozen or a dozen!). A practical, economical format that is perfect for sharing. But rest assured: all are available individually in a 100% customisable pack, according to your preferences and tastes.

There are very few 0.0% beers because achieving this level requires complex and costly technical processes. Fermentation naturally produces alcohol, and removing it entirely without affecting the taste is a real challenge. As a result, most of our alcohol-free beers actually contain around 0.3 to 0.5%. Those at 0.0% have been dealcoholised and are more standardised alternatives, ideal for pregnant women, for example. In all other cases, there is no need to worry: traces of alcohol are already all around us in everyday life. Except for medical reasons, there is therefore neither danger nor negative health effects from these minimal quantities of ethanol.

An alcohol-free craft beer is a beer brewed with passion, in small quantities, by artisans who prioritise the quality of ingredients, creativity and flavour. Alcohol-free does not mean characterless: expressive hops, carefully selected malts, bold recipes… It is the full craft spirit, without the effects.

Alcohol-free beer is made either by limiting fermentation (using special yeasts, low-fermentable malts, low temperature and quality hops for aroma), or by removing the alcohol after brewing through osmosis or evaporation. The challenge: preserving the aromas while staying below 0.5% alcohol.

The world's finest craft beers are now enjoyed in this way. The can offers only advantages. Far from the stereotype of "poor-quality beer", the can is today cooler than ever, and for many reasons: Perfectly preserved taste / Better conservation / Instant freshness / Infinite graphic freedom / 100% recyclable / Lighter and less fragile parcels.

We do not use the terms "whisky", "rum", "gin" or "tequila" to describe our alcohol-free spirits, as these designations are legally protected and refer to products containing alcohol. Out of respect for these traditions… And to avoid any confusion, we prefer to speak of cocktail bases. These are creations in their own right, inspired by great classics, but designed for a different way of enjoying drinks.

Yes, some of our alcohol-free spirits are very enjoyable neat, particularly those with complex, woody or spiced profiles. However, most are designed to be lengthened, used as a cocktail base, where they reveal their full potential. The choice is yours: solo or in mixology!

Absolutely! At Gueule de Joie, we love playing mixologist. You will find a great selection of alcohol-free cocktail recipes on our website: simple, creative, refreshing… And always delicious. Perfect for aperitif, a dinner or simply the pleasure of shaking up your habits.

To store an alcohol-free spirit after opening, here is our advice:
- Refrigeration is recommended to preserve freshness and flavour.
- Consume within an average of 12 weeks for optimum quality.

Our ready-to-drink alcohol-free cocktails are made from 0% spirits, juices, botanical extracts or spices... The techniques are varied: dealcoholisation, infusion, maceration... All in complex blends. Some are reminiscent of great classics, others offer original creations with no alcohol taste. Open, pour, savour. Nothing to shake, everything to share!

Add your products to the basket, confirm, enter your details, choose a delivery option, then pay in complete security.

Contact us as soon as possible at commande@gueuledejoie.com or by phone on 02 55 99 34 91. If the order has not yet been dispatched, it may be possible.

Orders are processed within 24 to 48 working hours, excluding weekends and public holidays.

A tracking link is sent to you by email as soon as your parcel is dispatched.

Clear your cache or try a different browser. Otherwise, contact our customer service at commande@gueuledejoie.com or by phone on 02 55 99 34 91.

Check your spam folder. If nothing is there, contact us at commande@gueuledejoie.com to verify the registration and validity of your email address.

Credit card (Visa, Mastercard), Apple Pay, Google Pay, PayPal and Klarna for payment in instalments.

Yes, all transactions are encrypted via a 100% secure payment platform.

No, only online payment is possible to finalise your order.

Add it in the designated field during checkout, before confirming your order.

Your invoice is available in the confirmation email, in your customer account, or on request via our customer service at commande@gueuledejoie.com.

Home delivery or to a collection point within 2 to 3 working days with Chronopost or GLS. Fees vary depending on the option chosen when finalising your order. Shipping costs depend on the weight of your order. Free delivery: from €80 to a collection point (< 20 kg) and from €150 for home delivery in mainland France only.

Yes, we deliver throughout Europe. Costs and timescales vary depending on the destination.

No, but you can track your parcel and reschedule the delivery through the carrier.

You can leave instructions for the carrier via the tracking link that will be sent to you.

After one or more attempted deliveries of the Products to the Customer and unclaimed after a delivery notice, the Products will be refunded to the Customer after receipt by the Sender of the Products and deduction of delivery charges in accordance with our price list (including when delivery charges were offered free of charge).

First check the tracking. If the deadline has passed, contact us with your order number and we will launch an investigation with the carrier.

Open the entire parcel in the presence of the delivery driver if possible. Report any missing item or irregularity to us immediately.

Note any reservations on the delivery note (open or damaged parcel, etc.) and send us photos along with confirmation from the carrier to open a claim.

Contact us with photos of the defect and your order number. We will arrange a replacement or refund depending on availability.

Report it without delay. If the parcel has not yet been dispatched, we will correct the address; otherwise, redelivery charges may apply after return.

Generally, it is held for 7 to 10 days and then returned. We will check the status and arrange a new delivery or a refund according to your preference.

Yes, you have 14 days after receipt to change your mind and return the unopened product to us.

Returns must be made upon prior request and after validation by our team, in their original and complete condition (packaging, accessories, instructions, etc.) allowing them to be resold as new, accompanied by proof of purchase. Damaged, soiled or incomplete products will not be accepted or refunded.

Our prior contact methods:
– by sending the form (appendix 1) by recorded delivery with acknowledgement of receipt to GDJ DISTRIBUTION, 53 rue de la Roberderie – 53200 CHATEAU-GONTIER-SUR-MAYENNE.
– or via our contact form at www.gueuledejoie.com

After validation by our team, you may return the item to GDJ DISTRIBUTION, 53 rue de la Roberderie – 53200 CHATEAU-GONTIER-SUR-MAYENNE

Yes, unless the error is on our part (damaged or incorrect product, etc.). In that case, the costs are covered.

Yes, excluding initial delivery costs, once the product has been returned and checked by us. The refund will be issued using the same payment method as the one used for the transaction.

No, online purchases must be returned by post. In-store returns are not possible.

To track your orders, save your details, access your history and benefit from exclusive offers.

Click on the "My account" icon at the top of the website, then follow the registration steps. You can also create an account when confirming your order.

Click on "Forgot your password?" when logging in. An email will allow you to reset it.

Log in to your account, go to the "My details" section, and edit whatever you wish.

Go to your account, in the "My orders" section, to access all your purchases.

Contact our customer service by email at commande@gueuledejoie.com with your request. We will delete your data in accordance with regulations.

An unsubscribe link is included at the bottom of every email. Click on it to remove yourself from the list.

Go to the dedicated section of the website, choose the amount and follow the order steps.

You can give a gift card from €20 up to €150.

No, they are valid exclusively on our online shop.

Gift cards are valid for 12 months from the date of purchase.

Yes, our gift cards are sent by email, ready to be printed or forwarded.

Simply enter the code shown on the card at the time of payment, in the "Promo code or gift card" field.

Gueule de Joie is the first 100% alcohol-free wine shop in France, dedicated to pleasure, conviviality and joyful sobriety.

Founded in 2019, Gueule de Joie was born from a simple observation: you can celebrate, raise a glass and savour… Without a drop of alcohol.

Quality alcohol-free drinks, a rigorous selection, products that respect taste, craftsmanship and the planet.

Jean-Philippe Braud, an epicurean of a new kind, steeped in muscadet and a committed entrepreneur, launched Gueule de Joie to reinvent the art of living without alcohol.

400 references of wines, beers, cocktails, spirits and creative soft drinks: all our drinks are selected for their taste, originality and quality.

Find us in Nantes, 4 rue Suffren (France) and in over 300 partner stockists (including V and B) throughout France

At Gueule de Joie, every drink is rigorously selected from winemakers, brewers, and producers who are passionate about the product rather than the intoxication, both in France and internationally. Our 400 references combine craftsmanship, innovation and excellence to offer quality alcohol-free alternatives that meet the expectations of a modern and discerning clientele.

Gueule de Joie was honoured with the prestigious Prix de la Rédaction des Epicures 2025. This distinction, awarded by Le Monde de l'Épicerie Fine, rewards a company that, through its vision, its commitment and the relevance of its offering, advances its market. For Gueule de Joie, pioneer of 100% alcohol-free wine shops in France, it is a major recognition that confirms its position as a leader in a rapidly changing market.

From the very beginning, Gueule de Joie has captivated and attracted attention with its innovative and committed project. Our brand is featured in the biggest media outlets on TV, radio and online, such as M6, Europe 1, France Inter, TF1, Les Echos, Elle, Le Figaro... We are the reference when it comes to decoding the alcohol-free drinks market.

A question? Write to us via our online form or at hello@gueuledejoie.com. We will get back to you quickly and with a smile.

Check the interactive map on our website to discover all our partner stockists.

Opening hours vary by shop. Find them directly on the page for each point of sale.

Yes, regularly! Ask your local shop or subscribe to our newsletter so you never miss anything.

No, some products are exclusive to our online shop. The selection may vary depending on the point of sale.

This service is not yet available. For now, online and in-store purchases are managed separately.

Yes, exclusive pricing is offered to professionals, with discounts based on volume and an offer designed to protect your margins.

400+ references, a single supplier, optimised logistics, personalised advice and a premium range that meets the growing demand for alcohol-free products.

Secure online payment. Debit at 30 days. Flexible financing solutions may be offered depending on profiles and volumes.

Delivery within one week on average and tailored to your needs, on a pallet or half-pallet, according to your logistics requirements. Timescales optimised thanks to our dedicated service.

This service is not yet available. For now, online and in-store purchases are managed separately.